Our outsourced IT model is scalable to offer you as much support as required – from taking pressure off your internal teams during business transformation projects, to becoming your entire IT team.
Focusing on the technology that underpins your business operations, our specialist expertise can help you to deliver operational improvements to achieve cost efficiencies, whilst maximising availability of systems.
Is your organisation ready for growth or large-scale business change?
IT resourcing issues may cause unnecessary costs that hamper opportunities. Our outsourced IT service provides flexible resourcing – which removes the associated staffing costs of business transformation projects.
Does increasing pressure on your team require additional IT resource?
Core IT operations can be severely impacted by growing workloads and strategic projects, which require dedicated attention and maintenance. If increasing pressure on your IT team is reducing performance and efficiencies, our expert IT team can help your business to become more focused and effective within your daily operations.
Why Choose Outsourced IT Services?
Our customers using outsourced IT are benefiting in the following ways:
- Specialist expertise: IT solutions are what we know best. Whilst our main customer base lies in retail and hospitality, our managed services are suitable for businesses across all industries. You can be confident that we have the knowledge to understand your business, and the technical expertise to support your systems.
- Cost savings: by removing the associated staffing costs of employing a direct team, and increasing operational efficiencies, we have saved our customers 30% of their IT costs.
- Proactive approach: IT is a core function of any business, and with increasing demands on technology, systems performance needs to be unfailingly at 100%.
- Flexibility and agility of service cover: from full-time support to evening and weekend cover, we can flex the levels of support cover required to suit your needs over time and will grow with your business.
- Flexible IT resourcing, which removes the staffing costs associated with business change projects.
- An innovative, proactive and forward-thinking team with knowledge of the latest industry trends for fresh perspectives.
- Specialist IT knowledge to understand your business, combined with the technical expertise to support your systems.
- A solid base of experience that assists with making the right technical decisions.
- Award winning IT support: ‘Best Service Desk CX 2019’ and ‘Best Managed Service Desk 2016’ as recognised by the Service Desk Institute.
- 24 x 7 x 365 hours of support cover, with 12 languages spoken, that is scalable to suit your requirements.