IT services and solutions for retail and hospitality

  • 7 May 2010

Mint Velvet and Retail Assist shortlisted for Retail Week Technology Award 2010

Mint Velvet and Retail Assist shortlisted for Retail Week Technology Award 2010A nine-month project delivered in 3 months, in time for new business launch

The judging panel of this year’s Retail Week Technology Awards has shortlisted one of our most successful recent projects, completed in partnership with new women’s fashion retailer, Mint Velvet, and BT Fresca for the award category of ‘Project Implementation of the Year’.

Mint Velvet engaged us as its outsourced IT partner last June with the brief that all IT systems, software/hardware, infrastructure and communications go live on 1st October to run a fully multi-channel business and to meet their launch into House of Fraser. We planned the optimum solution and delivered a nine-month project in three months!

We recommended systems that were flexible and scalable enough for all requirements including head office and warehouse, systems integration across the supply chain with e-commerce, store systems and concessions. We also provided a secure hosting environment, with the optimum mix of software and applications identified to meet all business, retail and operational criteria.

The judges were impressed that, despite this pressure and the scale of the undertaking, our core team delivered – on time and 17% less than the original budget – a powerful, scalable, multi-channel merchandising system and fully-transactional website, founded on a robust end-to-end retail IT and communications infrastructure.

Explains Stuart Grant, Commercial Director at Mint Velvet: “We started with a blank sheet and met Retail Assist. From then, we’d established the merchandising system in just six weeks, and set up head office systems. Incredible!

What really sets this apart is the aggressive pace at which things had to happen. Indeed, the whole ordering, merchandising and warehousing side was even more time-critical, getting that sorted in little over a month. Working with Retail Assist and using Merret made that possible.

Mint Velvet’s first three months’ trading “exceeded expectations” and the company soon ramped up expansion plans. “Our solution not only allowed us to achieve start-up, but also to open a second wave of stores very easily. We have a platform that’s scalable for further growth.

We achieved all our goals, in the timescales. Empowering a trusted provider enabled us to reap the benefits in terms of getting exactly what we needed and ensuring we got it fast. In terms of timescales, this is the sort of project you’d be lucky to complete in nine months. By approaching things in the way we did, we completed it in three months.

The winner of this and other Retail Week Technology Awards will be announced on 15th June at a ceremony in London.

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