IT services and solutions for retail and hospitality

  • 10 Sep

How Managed IT Services Can Boost Your Productivity

Managed IT Services

Retail Assist provides a number of Managed IT Services to leading retailers and hospitality operators across the globe, including the following: Help Desk Services, IT Outsourcing, Retail Systems Support, Project Management, Technical Services, Operations Support and IT Due Diligence.

Managed IT Services

Employing staff once meant a body of workers confined to one location. Recent years have seen increasing amounts of businesses in all sectors adopt new working methods. Remote and flexible options have widened talent pools and provided benefits to employers and employees alike. One new working method being eagerly embraced by many retailers, is that of Managed IT Services; outsourcing IT support to experts that don’t work within your company. The advantages of this are wide-ranging.

Use of specialist knowledge and expertise

The biggest attraction of Managed IT Services is of course the ability to tap into specialised expertise and knowledge, which is sector specific and may not be available within your own company. Whilst many IT experts may have a broad knowledge that covers many areas, finding those that have very specified skills and awareness of exactly what is needed in terms of the IT used in each individual industry, can sometimes be challenging. Using Managed IT Services ensures that such expertise is easily accessible when required, without the time, effort or cost of recruitment.

Cost savings

Crucial to all business initiatives, are the costs involved. Managed It Services can help make significant cost savings, primarily by removing the need for the employment of a direct team and the associated costs that hiring staff brings. Office space may also be saved, as the need for physical locations where employees work is removed entirely. Your outsourced team use their own office space and resource, without any direct financial impact on you. Efficiency can also be improved, as work can be delegated to and focussed on by the chosen outsourced team. Naturally, fluctuations in workload often occur in IT, so having a dedicated Managed IT Services team allows your own teams to focus on other important matters.

Adopt long term and proactive approaches

As IT lies at the centre of many businesses, having a system that operates reliably and without interruption is incredibly important. By using Managed IT Services, a proactive approach can be taken, which can allow problems to be foreseen and reacted to before they occur. Long term strategies can be implemented, with the option for IT services to feature increased activity when needed, such as if a new project is due to launch. Expanded workloads can be reacted to in a way that is productive and doesn’t impact on efficiency.

Flexibility is possible

Managed IT Services can be fully integrated with existing working practices, meaning that they can fit in and complement how a business chooses to operate. This gives a flexible approach that will grow and develop as the levels of IT support required changes over time. Those looking to move into new areas and utilise new working methods or ideas can do so with total assurance that the IT help needed can be provided, and that any expansion they are planning can be fully staffed and supported. Reassurance can also be given by Managed IT Services having all the up to date technology needed to assist, at no cost or hassle to the business they are servicing. 

Our Managed IT Services are widely used by a number of leading retailers and hospitality operators across the globe. If you require IT support, please get in touch with us here, call us on +44 (0)115 9042777 or email marketing@retail-assist.co.uk for more information.

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