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IT services and solutions for retail and hospitality

Ted Baker

Ted Baker

BACKGROUND

Global lifestyle brand, Ted Baker, chose Retail Assist’s IT Help Desk to provide first-line IT services for 165 Ted Baker stores across the UK and Europe, as a single point of contact for all IT related issues 7 days a week.

Improved out-of-hours service provision to all store formats, from the High Street to airports, is supporting Ted Baker’s store teams to provide a superior customer experience with increased systems uptime.

WE CONTINUE TO PROVIDE:

  • Help Desk support

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