IT services and solutions for retail and hospitality

Karen Millen

Karen Millen


Karen Millen, the international luxury womenswear brand, has worked with Retail Assist since 2009. Since then we’ve provided numerous IT services and solutions to the brand. In 2011, the brand looked to Retail Assist for retail IT outsourcing, and decided to outsource their entire IT team to Retail Assist.

In Spring 2015, Karen Millen went live with our omnichannel supply chain solution, Merret, and invested in our smart tablet solution Merret Tablet Inventory.

Since using our IT Help Desk services in multiple languages, Karen Millen’s European stores have experienced a 55% reduction in average problem resolution time.

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