IT services and solutions for retail and hospitality



House, the Australian homewares specialist, launched its first UK stores in 2018, and were looking for dependable IT support to its new UK sites.

The central focal point of Retail Assist’s unique value to House is the provision of a fully staffed 1st line IT Help Desk, which will become the “single-point-of-contact” for all IT systems & communications queries and incidents. This will ensure that critical issues are addressed within and outside of standard working hours.

Initially, House identified 6 stores to open across the UK. The first store to open was Oxford Westgate, followed by Bracknell Lexicon and Sheffield Meadowhall. By the end of June 2018, House will have 5 of the initial 6 open, which includes Bristol and Norwich.

Retail Assist will continue to support House’s UK expansion plans, with a target of 75 stores to be open within 2 years. House has also launched its website

 We continue to provide:

Information Request

Please select which customer you would like to receive more information about and we will send you the relevant case study.

Best Food Logistics:
Cath Kidston:
Harvey Nichols:
Mint Velvet:
Pizza Hut:
Ted Baker:
White Stuff:
More info From time to time we would like to send you information that delivers, develops and promotes our products and services that are relevant to you.

Submitting your details tells us that you are OK with this and you also agree to our privacy policy and cookie policy.

You can, of course, opt out of these communications at any time.

Other Case Studies

site maintained by we are coda