Retail Assist delivers retail IT support in the form of Help Desk services and a two-way data exchange for Cath Kidston.
Background
Global lifestyle brand, Cath Kidston, selected Retail Assist’s Managed IT Services in early 2012 to aid in its plans of future growth and international expansion.
Retail Assist was tasked with implementing a Help Desk service to Cath Kidston stores to run between 6am and 10pm, 7 days a week. The service provided was chosen to allow for extended opening hours at airport and train station outlets.
Cath Kidston further entrusted Retail Assist to manage a global two-way data exchange between its Head Office and overseas partners using Ra-X.
We continue to provide:
- Help Desk services
- Ra-X, Data Exchange
