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Our out of hours IT service provision is helping retail and hospitality store staff to provide a better experience to customers with increased systems uptime.
Womenswear retailer Jigsaw came to us for IT services to support their growing global store estate. “Previously, it was a challenge to cover evenings and weekends efficiently and cost-effectively using our own team, and Retail Assist provided options for better scalability as we grow”, explains Paul Owers, IT Director at Jigsaw. Retail Assist’s out of hours service provision is helping Jigsaw store staff to provide a better experience to customers with increased systems uptime.
Enable your internal IT team to focus, whilst Retail Assist take care of proactive incident resolution and reduction to keep your operations running smoothly in the background. The quality of our 24 x 7 Help Desk service recently gained us national recognition at the UK IT Industry Awards, winning ‘Services Company of the Year’.
For more information on how our IT Help Desk can support your business, simply fill in the form below and we will get back in touch with you.
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