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  • 10 Aug

White Stuff and Retail Assist shortlisted at the 2011 Retail Systems Awards

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White Stuff and Retail Assist shortlisted at the 2011 Retail Systems AwardsThe Retail Systems Awards judging panel has shortlisted fashion and lifestyle retailer White Stuff with IT specialist Retail Assist in the 2011 ‘IT Team of the Year’ category. The award, sponsored by Verifone, was designed to celebrate the achievements of a retail organisation’s IT Department over the past year.

Because White Stuff outsourced selected IT services including their out-of-hours Help Desk and server monitoring to Retail Assist over the past 12 months, the IT solutions and services company was considered part of White Stuff’s wider IT Team.

Dan Smith, Managed Services Director at Retail Assist comments: “Being shortlisted in any category at the Retail Systems Awards is a real honour, but being recognised alongside White Stuff as an integral part of their wider IT Department is an excellent achievement for the Retail Assist teams who work on this account.”

“At Retail Assist, we like to form enduring partnerships with retailers.  Whilst our average client contract is initially agreed at 4.4 years, the actual duration of client contracts are as high as 11 years in some cases, and contracts have been renewed as many as 9 times with certain clients. We were delighted to win the White Stuff contract over the past 12 months. In the coming years our aim is to see this partnership go from strength to strength.”

Growing year-on-year, the Retail Systems Awards will move to a new location for the 2011 ceremony, the Lancaster London Hotel, in order to accommodate the expected high turnout from the Retail IT sector.

The Retail Systems Awards judging panel is comprised of a number of industry experts, including representatives from Tesco.com and The Book Depository. In the ‘IT team of the Year’ category, the judges will assess the work done by retail IT Departments over the past 12 months, including how they have resolved issues, whilst analysing how the technology employed has helped to create business benefits for each retailer.

The winners of ‘IT team of the Year’ and of an additional 18 categories will be announced on the 26th October. The ceremony will be hosted by ‘Mock the Week’ and ‘8 Out of 10 Cats’ comedian Alun Cochrane.

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