Our 24 x 7 x 365 Operations Support team, based in our Northampton Data Centre, offers a range of around-the-clock services guaranteed to ensure maximum uptime of your IT operations.
With our proactive approach to monitoring, the team makes sure systems and processes are working efficiently, identifying issues before they can impact trading ability.
The benefits of our Operations Support include:
- 24 x 7 x 365 service provision ensures trading is always monitored, especially during Bank Holidays and peak periods
- Monitoring on-site and remote environments; we’re flexible to suit your requirements
- Proactive approach and continuous improvement to ISO 20000; working to improve our current processes and procedures, and identifying problems to prevent them from reoccurring
- Comprehensive reporting to our customers for a clear and transparent view of systems uptime and incidents resolved